Compliance & Policies
Five Pillars Community Supports is committed to providing safe, ethical, and person-centered services in accordance with Minnesota DHS guidelines. Our policies support the protection of individual rights, privacy, and quality care delivery.
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Client & Staff Policies
Service Agreement (Client Agreement)
Equal Opportunity Employer (EOE) Policy
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Health & Safety
Infection Control & Universal Precautions
Emergency Preparedness Policy
Emergency Backup Staffing Plan (CFSS)
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Privacy & Documentation
Documentation & Billing Standards
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Staff & Training
Employee Onboarding Workflow
Background Study Policy & Procedure
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Quality & Oversight
Compliance Commitment
Five Pillars Community Supports complies with all applicable Minnesota Department of Human Services (DHS) policies and requirements for HCBS and CFSS providers.
We are committed to maintaining high standards of care, protecting individual rights, and ensuring services are delivered safely, ethically, and in alignment with person-centered practices.
Our organization follows all required background study procedures, staff training requirements, and service delivery standards.
Report a Concern
If you have any concerns regarding services provided by Five Pillars Community Supports, you may contact us directly or submit a complaint using our Grievance Procedure.
You may also contact the Minnesota Department of Human Services.